1-514-442-1857
1-514-442-1857

AUDIOVISUAL SUPPORT SPECIALIST

Different locations within Montreal area - Permanent Hire - 52 to 75K+ to be discussed depending on your skills and experience

 

Our recruiting firm was created with the primary desire to positively impact people's lives. Because we care about you, we create quality and transparent matches between great employers and employees. We offer personalized and creative Talent Hunting services for Engineering, IT and Executive functions.

 

Who they are

Multicultural, High tech, fast-growing, international & human

Our client is a digital enablement solutions provider who transforms how people and technology connect and elevate experiences, create new value, and enable organizations to thrive and grow. They are the largest provider of collaboration technology solutions, which include our award-winning managed services. 

Their highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. They believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

This employer understands that human connection is the engine that keeps us all driving forward, this is why you will feel their chore values in your day to day. Teamwork, sharing of knowledge, training, practices and products that are leading the way, integrity, doing the right thing, accountability and thriving together, just to name a few of them.

 

What you'll do

As an expert, combine your passion, purpose and your knowledge to the benefit of others

The Onsite Audiovisual Support Specialist will work in partnership with the Customer, management team, Global Helpdesk, and Installation teams to provide on premises support for their customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. 

 

Day-To-Day Responsibilities:

  • Assistance with client events.
  •  Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components.
  • Responsible for job site documentation and providing client training on the AV Technology as needed.
  • Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable.
  • Collaborate with internal/external teams in a professional manner that reflects the values of our partner.
  • Understand and adhere to local safety standards for all site duties.
  •  Setup, operate and troubleshoot various audio/video systems.
  • Travel to various job sites as required (Will be discussed beforehand if applicable).

 

Items to Consider:

  • Our client reserves the right to alter work hours and work location if necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account (it will be discussed beforehand).
  • The Audiovisual Support Specialist will generally work on customer sites and may deal with a construction site type of work environment.

 

What we're looking for

Must-Haves:

  • Ability to effectively communicate with employees, customers and colleagues with great interpersonal skills.
  • Great customer service skills and proactivity.
  • Thriving at taking ownership of their position and removing worries from executives or collegues mind.
  • Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors.
  • Ability to work and think independently and ensuring to meet deadlines.
  • Intermediate computer knowledge.
  • Knowledge of basic signal flow for audio, video and control.
  • Valid Driver’s License and a Motor Vehicle Record that meets our client driving standards.
  • Minimum of a High School Diploma or equivalent.
  • Minimum of 1 – 3 years of audiovisual integration experience preferred.

 

Nice-To-Haves:

  • Formal education in Electronics or related field preferred
  • Preferred external training:

o   AMX Intro to Networking for AV Professionals

o   Crestron Professional Installation

o   Exton AV Associate Certification

o   AVIXA Quick Start to the Audio-Visual Industry

o   AVIXA CTS General Certification

 

Why you'll like working there

  • Great medical benefits, including vision, specialty medecine and dental.
  • Great packages like paid holidays, sick days, and personal days.
  • Enjoyable and dynamic company culture. Family-like atmosphere for all to thrive, have fun and feel cared about every day.
  • Incredible amount of training and professional development opportunities. It's up the the individual to go as far as he wants. They almost have their own University with up to a 100+ trainings available. They also reimburse your University fees.
  • Stable even during the pandemic. They did not let go of any technician and instead they paid them to develop their skills through training. This employer is very supportive, you will be cared about and valued.
  • Promotions are encouraged and part of the company culture. It is almost a problem for them as they need to replace many technicians afterwards! 

 

Do you think you are a perfect fit ? 

We want to know you !